regionalrepair

CUSTOMER SURVEY

No Better Time Than The Present!

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Regional Heavy Equipment & Truck is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your repair service. At Regional Heavy Equipment & Truck we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Customer Feedback Form
Category Question Strongly Agree Agree Disagree Strongly Disagree Not Applicable
Customer Service I was greeted and waited on promptly
I was treated courteously
The recommended service/maintenance was clearly explained to me
Repair / Service The service was completed to my satisfaction
The service was completed in the estimated time
I was pleased with the condition of the vehicle when it was returned to me
Overall Opinion My overall experience was a good one
I would recommend you to family/friends/associates
I would do service with you again

Brands

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Our happy Clients

Josh CentnerJosh Centner
21:45 29 Mar 24
Needed some hydraulic lines made in a hurry, they where fast and polite, had plenty of fittings on site to make multiple lines, we can all be perfect, the fittings they did not have; they offered to drop off at my job site later the same day, thanks for the excellent customer service, I’ll be backThanks from,CENTNER & SONS INC.
Michael FlintMichael Flint
17:56 23 Jan 24
Very satisfied with the job Regional Equipment did on our town loader. Highly recommended. Thank you so much Mike Flint Somerset Highway Superintendent
Jeff PozzutoJeff Pozzuto
19:14 22 Jan 24
The entire staff, from the owner to the techs and office staff at Regional have been great when helping with all of our machines at our scrap metal facility. We have used them for welding critical stress fractures on stick and booms, line boring cylinder pin holes and general service on our Sennebogens. They even check in well after the service to make sure you're satisfied with how everything is holding up - something you don't see in this industry. I highly recommend Regional for all of your heavy equipment needs.
Bill ReinholdBill Reinhold
15:33 05 Jan 24
Great customer service!! Better option foe hydraulic hoses without have to drive to buffalo.
Kimberly vanvalkenburgKimberly vanvalkenburg
19:26 08 Dec 23
Great service and fair prices. Staff is knowledgeable and always available.I would highly recommend for all your heavy equipment needs.
Edward HouseknechtEdward Houseknecht
22:37 04 Dec 19
I was extremely happy to have chosen Lacy Heavy Equipment for service and repairs to my trucks. Everything was done promptly and with the utmost professionalism. I will definitely use them for future work. I am planning to have additional work done in the near future. Thanks again for everything and you will be hearing from me soon.Ed Houseknecht
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